Settings & Account
Profile, password, email, data export, deletion, and subscription state.
Settings
Settings in the menu covers your account:
- Profile: display name shown on reports and in the top bar.
- Password: change it with your current password.
- Email: change the address on the account (re-verification applies).
- Export: download your data (classes, rosters, rubrics, evaluations) on demand.
- Delete account: permanent removal of the account and everything under it. You can also submit a request from the public account-deletion page.
Subscription
Every account has one of four states, shown in Settings → Subscription:
- Free: the default. Up to 3 classes, 50 students per class, and 6 evaluation periods in total (2 per class), no AI features (AI note screening, AI qualitative summary). The card shows how many of the 6 you’ve started. If you start one by mistake, delete it within 2 hours and before half the class has submitted, and it won’t count. Otherwise deleting an evaluation doesn’t give one back. A new evaluation can only start while the account is within these limits. Everything you already have stays viewable and exportable.
- Paid: full access with AI features and no caps, for a one-year term. The renewal / expiry date is shown on the card. A term that lapses drops back to Free automatically.
- Lifetime paid: the same full access, permanently, with no expiry.
- Closed: a red banner appears and write actions are blocked. You can still sign in, view, and export, but not create or change classes, evaluations, or rubrics. Contact your administrator to re-open it.
Account state is set by your administrator (or, on Android, through a Google Play subscription).
Requesting an upgrade
On a free account, Settings → Subscription (and the public /pricing page) compares Free and Insights. To upgrade:
- In the Android app: tap Subscribe via Google Play. Activation is instant.
- On the web: tap Subscribe via Google Play to install the Android app from the Play Store and subscribe there, or use the Request Insights access form to get payment and activation details by email. The form uses your logged-in teacher email (or the email you type on /pricing).
Students are never emailed under any circumstance.
Platform admins
If your account is a platform admin you also get an Admin entry in the menu (user management, audit log, error log, email outbox). That area is outside the scope of this manual.